From: pcelone@nesdis.noaa.gov (Pete Celone)
Subject: SOCC Product Improvements
Cc: pcelone@nesdis.noaa.gov


Between 1:46 and 13:46 GMT on November 24, 1995 (Day 328),  data from the GOES-8
sounder were corrupted, making them nearly useless.   A failure in the
Sensor Processing System at Wallops caused the problem and was undetected
for several hours.  Usually failures of this sort are caught and corrected
either in SOCC or the CDA very quickly (within one or two frames), but
sometimes failures slip through undetected for relatively long periods.  

To prevent these problems from happening in the future, I request help from
the entire user community in detecting such failures.  If you see bad data
from either the Imager or Sounder, GOES 8 or 9,  that suggests a failure
(i.e., because the problem continues unabated for more than one or two
frames), please call the shift supervisor in the Satellite Operations
Control Center, at 301-457-5135.  There is a shift supervisor on duty 24
hours a day, every day.   Also, if you would make the additional effort to
notify me on e-mail, at pcelone@nesdis.noaa.gov, I will work to correct the
problem as quickly as possible.  We appreciate your input. Let's work
together to optimize the processing and procedures so we at SOCC can deliver
a quality product.